PranksPlus respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit our website, place an order, or contact us.
Information We Collect
We may collect personal information that you provide when using our website, including:
• Name
• Email address
• Shipping address
• Billing address
• Phone number, if provided
• Order details
• Payment-related information processed through our payment providers
• Messages sent through our Contact page
• Website usage information, such as pages visited and basic technical information
How We Use Your Information
We use your information to:
• Process and fulfill orders
• Send order confirmations and updates
• Provide shipping and tracking information
• Respond to customer service messages
• Handle refunds, replacements, or order issues
• Improve the website and shopping experience
• Prevent fraud, abuse, or unauthorized activity
• Comply with legal, tax, accounting, and business obligations
Payments
Payments are processed through third-party payment providers. PranksPlus does not store full credit card numbers or full payment card details on our website.
Shipping and Fulfillment
To fulfill orders, we may share necessary order information with suppliers, warehouses, shipping carriers, and fulfillment partners. This may include your name, shipping address, and order details.
Contact Forms
If you contact us through our Contact page, we collect the information you submit, such as your name, email address, order number, and message. We use this information to respond to your request.
Cookies and Website Data
Our website may use cookies and similar technologies to help the site function, remember preferences, improve performance, support checkout, and understand website usage.
You may be able to control or disable cookies through your browser settings, but some website features may not work properly without cookies.
Email Communications
We may send transactional emails related to your orders, such as order confirmations, shipping updates, customer service replies, and refund or replacement updates.
We will not sell your personal information.
Data Retention
We keep personal information only as long as reasonably necessary for the purposes described in this Privacy Policy, including order records, customer service records, legal obligations, tax obligations, accounting, fraud prevention, and business recordkeeping.
How We Protect Information
We use reasonable safeguards to help protect personal information. However, no website, internet transmission, or electronic storage method can be guaranteed to be completely secure.
Third-Party Services
Our website may use third-party services for payments, shipping, analytics, website hosting, security, plugins, email delivery, or order fulfillment. These third parties may process information according to their own privacy policies.
Your Choices
You may contact us to request access, correction, or deletion of personal information where required or permitted by applicable law.
Please note that we may need to keep certain information for legal, tax, accounting, fraud prevention, dispute resolution, or order recordkeeping purposes.
Children’s Privacy
PranksPlus is not intended for children under 13. We do not knowingly collect personal information from children under 13.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page.
Contact Us
If you have questions about this Privacy Policy, please contact us through our Contact page.